Rockin’ customer service

I have been using Camelbak water bottles for a little more than two years. The first one I owned just had a lid. It was a little difficult to drink out of because of the wide mouth. But nonetheless I liked the bottle and how easy it was to take to the gym, when traveling, in my purse, etc. I accidentally left that water bottle at a restaurant in Honolulu. (That water bottle made it to Budapest, Prague, Vienna, Munich and Stuttgart.)

Soon after losing that one I got a second one. This time with a straw and bite valve. I loved it even better than the first one. That one I left at a bar in Last Vegas.

The third one has lasted much longer. I have had it about a year. Recently the bite valve/straw broke. I went to the Camelbak website and found their warranty is 100% guarantee. So I sent an e-mail. A couple of weeks later I got a reply back that they would replace it. And I received it yesterday. Talk about great customer service to a really awesome product.

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This week I have been pretty tired. Work hasn’t been particularly tough, just … Continue reading